privacy policy

Our team at PuraClene is dedicated to safeguarding your privacy. Our policy on privacy covers information we collect, use, disclose and protect during your visit to our website [https://puraclene.com], purchase our products, or engage in other data collection activities. How does this Policy work? Please read this policy carefully.

1. Information We Collect

We collect different types of personal and non-personal information when you use our services:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment details (credit card number, billing address)
  • Purchase history

Non-Personal Information:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data (e.g., pages visited, time spent on pages)

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products to you
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Send you marketing and promotional communications (with your consent)
  • Comply with legal obligations and enforce our terms and conditions

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only in the following circumstances:

  • Service Providers: We may share your data with trusted partners who assist in delivering our services, such as payment processors, shipping companies, and customer support tools.
  • Legal Requirements: We may disclose your information if required by law or to comply with a legal process (e.g., subpoena, court order).

4. Data Security

  • We take reasonable steps to protect your personal information. This includes encryption, firewalls, and other security measures. However, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to the processing of your personal data
  • Request data portability
  • Withdraw consent for marketing communications
  • To exercise your rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to improve the functionality of our website. These tools help us analyze how users interact with our website, remember preferences, and personalize your experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

  • Third-party websites or services that are linked to our website may not be under our control. The external sites' privacy practices are not under our liability. Their privacy policies should be examined.

8. Children’s Privacy

  • PuraClene has no intention of obtaining personal information from individuals under the age of 13. If you believe that we have collected such information by mistake, please contact us and we will remove it.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with an updated "Effective Date." We encourage you to review this policy periodically.

10. Contact Us

  • If you have questions about this privacy policy click here to contact us at:
  • PuraClene Email: info@puraclene.com
  • Phone: 99785 65137
  • Address: 1st Floor, Ramji Industrial, A/16, Navagam, Surat, Gujarat 394185